Efficient Information Access
Pigro simplifies access to information, ensuring quick ticket resolution. Help desk operators can easily find the documents they need, lightening the workload for all company departments. This allows the team to save a lot of time, enabling them to focus on valuable activities.
Instant Knowledge Retrieval
Pigro ensures end users efficient access to information through the client's website via its chatbot interface, which serves as a versatile search engine for various types of content. It quickly retrieves accurate information, saving you from reading lengthy documents.
Streamlined Customer Support
Pigro enhances the ability of Contact Center operators to quickly find information related to customer requests, thus improving the quality of customer service and increasing customer satisfaction because they receive immediate, precise, and relevant answers.