Increase the performance of your support content.
Identify and resolve redundancy issues in documents by grouping versions, duplicates, and similarities, ensuring accurate and conflict-free information.
Spot unshared documents, and adjust permissions for security and productivity. Tailor sharing rules based on content relevance to streamline collaboration and eliminate delays.
Find irrelevant documents or those on less-covered topics in a repository. Optimize by moving files to a fitting knowledge base or enhancing related content availability.
Automatically spot usability issues: complex language, long documents without structure, and scanned documents for improved organization and readability.
Receive the list of external links in documents pointing to other knowledge bases, avoiding scattered information for efficient employee access.
Automatically detect content with incorrect URLs, including links to restricted content, broken links, or obsolete media sources, enhancing overall content usability.