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Every day your company creates and updates content. Pigro is the AI assistant that instantly analyzes it and provides the right answers to your questions.
Pigro simplifies the process of finding answers within your knowledge base, saving time and increasing productivity in your organization.
Ask as if you were talking to a person: Pigro only uses your company’s content and responds in your own language. To work better and explain what you do more clearly.
When was the article approved?
How can I resolve the“KRD07” error for inactive users?
Which features are included in the Enterprise plan?
When does an employee need to request a report?
What is covered by the standard warranty?
What is the recommended time horizon and risk profile?
The same answer, for everyone
Pigro identifies inconsistencies and duplications in your content, helping you make it clearer and more consistent.
Inconsistencies detected among the 4 documents in the product’s pre-contractual document set
Review
2 or more product innovations identified in the document compared to the 3 main competitor documents
Review
1 section common to all proprietary documents identified as containing adiscrepancy
Review
4 documents found to be non-compliant with the relevant industry guidelines
Review
Explaining complex products doesn't have to be complicated
Every word counts. Answer with confidence.
What exclusions apply to the coverage offeredby the Premium insurance product?
The Premium product does not cover the death of the insured in the following cases: - Death resulting from intentional acts by the policyholder or the beneficiary; - Death caused by the insured’s active participation in war - or terrorist acts; - Death resulting from the practice of extreme sports that were not declared at the time of subscription; - Death caused by pre-existing medical conditions that were not disclosed at the time of subscription; - Death caused by suicide within the first 24 months from the policy’s effective date
AI
AI Powered Technology
The questions remain yours.
Every question is a signal. Pigro helps you turn it into a concrete improvement.
It works with what you already have
Keep your software. Keep your way of working. Just add Pigro.
Security without compromise
Encryption, access control, and regulatory compliance to protect the most sensitive information.
Simple, from start to finish
It integrates with your systems, responds consistently, and turns questions into actionable insights to improve content and processes.
Integrate.
Pigro connects to your document sources, in any format, and keeps them automatically synchronized.
Analyze.
Pigro semantically interprets documentation, turning unstructured content into comparable information.
AI Powered Technology
Respond.
Pigro delivers accurate, well-documented answers without the need to search for them.
AI Powered Technology
Improve.
Turn questions and insights into clearer content, more efficient processes, and more effective sales.
AI Powered Technology
Case Studies
The challenge
Over 5.000 Customer Service agents had to handle thousands of requests every day, consulting extensive and complex documentation. Search times were long, andservice quality suffered as a result.
The solution
Pigro was integrated into existing systems to enable instant content queries and standardize responses across agents.
The outcome
Reduced search times, greater consistency in responses, and a significant improvementin ticket resolution times
The challenge
The HR and IT departments handled a high volume of internal requests. Finding informationand opening tickets wasn’t always immediate, slowing down problem resolution.
The solution
Pigrowas integrated into support systems to simplify access to information and promote a self-service model for employees.
The outcome
A 63% increase in ticket resolution efficiency during the initial phase of use. This was achieved while maintaining high security standards and is expected to grow further through continuous refinement of content and processes.
The challenge
Users of the BNL-BNP Paribas website struggled to quickly find the information they needed. Navigation was complex and often led to additional support requests.
The solution
Pigro was integrated directly into the website to enable instant content queries and simplify the search experience while navigating.
The outcome
A 45%increase in user engagement and a reduction in support requests, resulting in a smoother, more self-directed digital experience.
Common Questions
We help you find answers quickly. Right here, too.
What is Pigro exactly?
• Pigro is an AI assistant designed to work exclusively with your company’scontent. It integrates with existing document systems, analyzes documentation,and provides clear, consistent answers to questions asked in natural language. • It is not a generic search engine: it uses only the organization’s official sources and turns user questions into actionable insights to improve content, processes, and commercial effectiveness.
What are Pigro's applications?
Pigro canbe used across different areas of the organization: • Customer Service: to provide immediate, consistent answers to agents and reduce request handling times. • IT and HR Helpdesk: to enable internal self-service and simplify problem resolution. • Sales and Distribution Networks: to explain complex products clearly and consistently, relying solely on official documentation. • Websites and Digital Portals: to support customers and partners in finding information independently.
Can Pigro integrate with existing company systems?
Yes. Pigro integrates with your company’s document systems and platforms already in use, such as intranet, CRM, cloud repositories, and collaboration tools, without requiring migrations or workflow changes. Content is automatically synchronized, and Pigro respects existing access permissions, ensuring eachuser can only view the information they are authorized to access.
How long does it take to activate Pigro'?
Activation is simple and gradual. You start by connecting an initial set of documents totest the solution on a specific use case. Within a few days, the first results are visible. Once the experience is validated, Pigro can be expanded to other content and functions without operational interruptions or migrations. Finally, once the POC meets expectations, we gradually implement the complete solution by activating the necessary features for the customer.
How are existing access permissions managed?
Pigro replicates the permissions configured in integrated systems, ensuring each user can only access the information they are authorized to view. There is no need to redefine permissions: the existing structure is maintained, ensuring control and compliance.
I already have a search bar in my systems. Why should I use Pigro?
A searchbar returns documents. Pigro returns answers. It doesn’t just find content containing certain words: it interprets the question, connects relevant information, and provides a coherent answer based on the organization’s official sources. Additionally, by analyzing questions and content, Pigro helps identify inconsistencies and areas for improvement in documentation. of your knowledge base.
It's time to test Pigro
Join 10k+ users who supercharged their productivity within their organization by getting instant answers effortlessly.