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Imagine the most effective knowledge base you’ll ever have.

Track your internal tools' usage and identify gaps in the content of your knowledge base so you can get important insights to improve it.

Imagine the most effective knowledge base you’ll ever have.

Track your internal tools' usage and identify gaps in the content of your knowledge base so you can get important insights to improve it.

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Measure

With our Google Chrome and Microsoft Edge browser extension, you can track the usage of your internal tools and software to spot lack of information in how-to guides, help articles, and procedures.
Identify knowledge gaps by tracking content demands through search.

Improve

Get actionable insights to fix content findability issues, that directly impact the productivity of your workforce.
Solve critical points in instructions and procedures, to provide your employees with knowledge that’s easy to understand.

25% of employees’ time is spent doing searches to get work done.

Increase the performance of your support content.

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Helpdesk and Customer service

Usability of help articles

Onboarding

Efficacy of the training material

Human Resources

Consistency of procedures

Pigro-insight-gif
Pigro-insight-gif

Measure

With our Google Chrome and Microsoft Edge browser extension, you can track the usage of your internal tools and software to spot lack of information in how-to guides, help articles, and procedures. Identify knowledge gaps by tracking content demands through search.

Improve

Get actionable insights to fix content findability issues, that directly impact the productivity of your workforce. Solve critical points in instructions and procedures, to provide your employees with knowledge that’s easy to understand.

25% of employees’ time is spent doing searches to get work done.

Increase the performance of your support content.

Helpdesk and Customer service

Usability of help articles

Onboarding

Efficacy of the training material

Human Resources

Consistency of procedures

Build better knowledge experiences.

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Knowledge insight

Pigro finds issues in your knowledge bases and tells you how to fix them. Automatically identify and solve: - Badly written content - Broken links and wrong URLs - Duplicates and redundancies - Conflictual documentation - Lack of information - Wrong access permissions - Poor search results

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Intelligent Search

Pigro offers a consistent search experience across all your internal tools. Take control of every search performed inside your company: we override the search feature of tools and applications and provide a browser’s new home-tab. Provide relevant and precise search results, even for the most complex requests, and speed up productivity.

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Actions paths

Pigro allows you to track what employees do to follow the instructions in your content. Identify blocking points and improve the clarity of procedures, how-tos, guides, and help articles. On the other side, our platform self-learns and fine-tunes search results to match the original search intent.

user paths

Fill the gap between content and employees.

41% of managers say content findability is the top-one problem to solve. Measure and improve the quality of your internal content to boost workforce productivity and optimize costs related to knowledge management.
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